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Hill-Rom Navicare Platform Provides Information Technology Solutions for Clinical Operation | NEWS-Line for Healthcare Professionals

Hill-Rom Navicare Platform Provides Information Technology Solutions for Clinical Operation


NaviCare Nurse Call Delivers Enhanced Features to Hill-Rom NaviCare Platform

Hill-Rom, a subsidiary of Hillenbrand Industries, Inc. recently introduced an enhanced NaviCare Nurse Call, the most recent addition to the NaviCare Clinical Operations Platform designed to dramatically enhance caregiver and patient outcomes by supporting improved patient safety, quality of care and operational efficiency.

"The NaviCare Clinical Operations Platform is designed to allow caregivers the opportunity to return to their patients by improving care delivery processes and minimizing non-direct care tasks through automation and ease of information access and use. In doing so, the platform manages the diverse technology environment that exists today at the point of care," said Adam McMullin, vice president of Marketing and Strategy for Hill-Rom IT Solutions. "Our innovative clinical operations platform enables Chief Nursing Officers (CNOs) and hospital leadership to achieve care delivery objectives by providing safe, high quality, efficient patient care while demonstrating a strong return on investment."

McMullin added that, "For Chief Information Officers (CIOs), we provide a consistent platform for the management of Hill-Rom and third-party technology that helps to improve the total cost of ownership."

For nearly 80 years, Hill-Rom has been a leader in enhancing patient safety, care quality and operational efficiency. The NaviCare platform evolved from a recognized need to provide a seamless, integrated and intuitive way to manage the complexity of clinical operations, including communication, patient flow, protocol compliance, patient safety and asset management. "Clinicians were asking us to provide real-time and post event data to support their improvement initiatives," said McMullin. "Today, NaviCare is the most comprehensive software platform for clinical operations on the market and is designed to integrate easily with a wide range of third-party technologies."

"When this technology is combined with Hill-Rom's consulting capability, we can uniquely partner with our customers to successfully address their key challenges," he added. "Ultimately, NaviCare allows the caregiver to spend more time with the patient and delivers measurable outcomes for hospital management."

The NaviCare platform automates routine patient safety tasks and tedious documentation, relieving the nurse of the need to perform such tasks. Targeted alarms and alerts within the technology enable proactive caregiver response to patient conditions, preventing adverse events that negatively affect patient outcomes, caregiver satisfaction and hospital income. In addition, advanced communications via wireless links allow caregivers to be continuously connected to their patients.

"At Hill-Rom, our goal is and has always been to focus the development of our products and services on patient safety," said Melissa Fitzpatrick, RN, MSN, FAAN, Hill-Rom's vice president and chief clinical officer. "We recognize that as clinical technology evolves, the needs of caregivers change, and patient safety and efficiency become even more necessary for clinicians to achieve. We're delivering essential solutions for our customers in one all-inclusive NaviCare platform."

The NaviCare platform is compatible with Hill-Rom's intelligent bed and surface systems and easily integrates with existing hospital networks. The NaviCare suite of products provides an array of standard and customizable integration and interfacing capabilities, further enabling seamless communication across varying information systems. This approach allows the NaviCare platform to work with other valuable clinical technology to simplify management programs and deliver actionable information to the right people at the right time.

Key to the offering is the new NaviCare Nurse Call that provides Hill-Rom's quality and value in a range of pricing options to support hospital-wide implementation in a manner best suited to each facility.

NaviCare Nurse Call is the first nurse call system with easy to use touchscreen displays in each patient room. This innovative nurse call system has been designed from the ground up to be intuitive for caregivers, minimizing training costs and user error or the neglect of valuable features. NaviCare Nurse Call will include the only nurse call non-blocking audio feature available, which assures there will always be a voice communication path between patients and their caregivers. In addition, NaviCare Nurse Call is the sole nurse call system designed with icon-based configurable LED dome lights and real-time dashboards, powered by SAS, to provide caregivers critical information at a glance.

NaviCare Nurse Call real-time documentation and system-wide communication, automatic smart alerts, detailed measurement of care events, and comprehensive reporting allow decision-makers to deliver quality care more effectively. Built with a Voice over IP (VoIP) based scalable architecture, NaviCare Nurse Call will provide house-wide Hill-Rom value that adapts to a health system's changing needs over time.

Hillenbrand Industries is organized into two operating companies serving the healthcare and funeral services industries.

Hill-Rom is a leading worldwide manufacturer and provider of medical technologies and related services for the healthcare industry, including patient support systems, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, and workflow information technology solutions. Hill-Rom's comprehensive product and service offerings are used by healthcare providers across the healthcare continuum in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care.

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