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PATIENT ACCESS REPRESENTATIVE job in Fort Worth TX | NEWS-Line for Healthcare Professionals


Fort Worth, TX

Mary Shastid



Patient Access Representative



Job Description:

Perform duties to support the Teleradiology Center customers and physicians.

This department operates 24/7 – 365 days a year.


Schedule: Sat/Sun 7:00 am – 7:30 pm + 2 weekday shifts (3 openings)

Sat/Sun 7:00 pm - 7:30 am; Mon/Tues 11:00 pm – 7:30 am (1 opening)

Sat/Sun 7:00 pm-7:30 am; Thurs/Friday 11:00 pm-7:30 am (1 opening)

Mon-Friday 3:00 pm – 11:30 pm (1 opening)




Job responsibilities:

  • Answer phones to provide support to client facilities and physicians

  • Act as a liaison between physicians, hospitals, clinics and IT support

  • Provide excellent customer service, document/address issues in a timely/professional manner

  • Assist with the proper initiation of IR physician and case dispatching

  • Monitor email and messaging systems and respond appropriately when needed

  • Monitor paperwork and phone calls for outside reads, as needed

  • Demonstrate a working knowledge/understanding of all systems and applications commonly utilized by Radiology Associates




  • High school graduate or GED equivalent

  • Medical office experience – 2 years - required

  • Medical terminology

  • Call Center experience a plus

  • Attention to detail

  • Ability to manage multiple priorities and function as a TEAM Player

  • Excellent verbal and written communication skills

  • Electronic medical records (EMR) experience a plus

  • Basic computer skills/keyboarding

  • Excellent phone etiquette




  • $16.00 per hour (starting pay)

  • $2.25 shift differential for eligible hours


Apply Here



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